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[tab title=”Parameters” active=”active”]
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[toggle title=”What is the price of your carousel?”]We have different types of carousels to choose from. For example, 16 seats, 24 seats, 36 seats, etc. The prices of the carousel depend on the specific model you choose. We will recommend a suitable carousel based on your specific requirements and budget, please share your requirements with us.[/toggle]
[toggle title=”Can the lights of the carousel be adjusted?”]The carousel light is controlled by the main board program, which can be set to the colorful changing lighting effect, or can be set to the European warm yellow lighting effect.[/toggle]
[toggle title=”What is the material of the carousel?”]The main material is FRP and steel structure, if you want to know more, our sales manager will give you a detailed introduction.[/toggle]
[toggle title=”How long is the production lead time for carousel rides?”]We have 16 seats, 24 seats, 30 seats and 68seats double decker carousel. First, we will confirm with you the size of your land size and how many seats you need, and then we can calculate the production time. Under normal circumstances, for the 16 seats and 24 seats carousel. Production & Delivery time is around 20 working days.[/toggle]
[toggle title=”How tall is the carousel equipment suitable for children to ride?”]Generally, children over the age of 70 cm can ride when accompanied by an adult.[/toggle]
[toggle title=”Is it not safe for children to ride on the carousel?”]No, the carousel can be said to be the one of safest amusement equipment. First of all, its running speed is gentle, the large plate relies on the slewing support to rotate, the horse relies on the motor to drive the crankshaft, and its failure rate is almost 0.[/toggle]
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[tab title=”Working”][toggles class=”yourcustomclass”]
[toggle title=”What is the distance of up and down movement when the carousel is running?”]12-15 cm.[/toggle]
[toggle title=”Is there any noise during the running of the carousel?”]The carousel we produce has almost no noise, and the carousel has an upper and lower transmission structure; the upper transmission carousel runs completely noise-free, and the transmission structure is on the upper part, which is convenient for maintenance. Relatively can only move up and down, not back and forth, but the noise is also very small.[/toggle]
[toggle title=”Can the running music of the carousel play domestic music?”]Of course, we have SD cards, download local music and play it on the card.[/toggle]
[toggle title=”Which one is better for the carousel to rotate clockwise or counterclockwise?”]Generally speaking, there are more options for clockwise rotation. Our factory setting is clockwise rotation (except for specific equipment). If you have special requirements, please contact us for instructions before customizing.[/toggle]
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[tab title=”Customization”][toggles class=”yourcustomclass”]
[toggle title=”Can the shape of the carousel and seat inside be customized?”]We can customize the painting pictures of the carousel according to your requirements, but if we need to change the shape, we need to see if there are ready-made glass fiber reinforced plastics. There are many styles of animal shapes for our carousel, and we can send you pictures for your choice.[/toggle]
[toggle title=”Can the appearance color of the carousel be customized?”]No problem, we accept color customization and make a design for you after confirming your needs. If custom color, you need to pay $500 as a pre-order amount, this $500 will be deducted from the total sales when the order is received.[/toggle]
[toggle title=”Can the carousel be customized?”]If you buy our products, you can contact us for custom coating design, but extra charges will be charged for coating beyond the conventional process.
If you need to change the appearance and structure of our products, it will become a complete machine customization, you can contact our customer service staff for the price.[/toggle]
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[tab title=”Purchase Notes”][toggles class=”yourcustomclass”]
[toggle title=”What is the warranty for Beston Carousel?”]All our products are guaranteed for one year. If any non-human behavior damage occurs within one year, we can send you spare parts for free. Our after-sales engineers will provide you with feedback within 5 hours after receiving your feedback. Respond within 24 hours and provide you with solutions within 24 hours. Our after-sales technical support can serve you free of charge for life.
We provide one year warranty for our carousel. During the warranty period, if there is any quality problem, we will be responsible for sending spare parts for free and instruct you how to replace them. Even if the warranty period is exceeded, we will sell the replacement parts at the ex-factory price to fully protect the rights and interests of customers. Now our carousel has been sold to more than 20 countries, no problem at all, please trust BESTON.
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[toggle title=”What are the wearing parts of the carousel Rides?”]Usually there are lights, door handles,etc[/toggle]
[toggle title=”What qualification certificates do you have for your carousel?”]We have regular ISO. CE and other testing certificates. If you need the EAC certificate that needs to be certified locally in Russia, we can provide you with all the relevant information for this certificate and introduce the local Russian certification agency to you.[/toggle]
[toggle title=”Can you provide drawings and other materials when buying products?”]After you purchase our products, we will prepare the foundation map, installation instructions and product manuals and other information (electronic files) for you before delivery. Due to the risk of technology transfer, we do not provide the specific design drawings of the equipment, please forgive me.[/toggle]
[toggle title=”How do I choose the types of suitable carousel rides?”]We have designed a variety of styles of carousel rides to suit different scenarios. Generally speaking, you can choose the styles that local tourists like according to the cultural characteristics of the place, or match according to the characteristics of your business premises. You can also consult our customer service staff to help you with matching.[/toggle]
[toggle title=”How can I choose a carousel with different seats/specs?”]You can choose according to the flow of people in your business location. If your business site is fixed, the flow of people is large, and the operation time is long, it is recommended that you choose a horse-turning specification with more cabins, which can ensure that you can operate in daily business or There will be better returns during peak periods and vice versa.[/toggle]
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[tab title=” Installation”][toggles class=”yourcustomclass”]
[toggle title=”For carousel installation, Does it needs a foundation?”]A carousel with 16-24 seats hardly needs any additional foundation. In general, the ground is only required to be poured with cement concrete, with a thickness of 10-15mm and bolts. However, the double-layer carousel needs to be used as a foundation. After the order, we can provide you with the foundation map of the product.[/toggle]
[toggle title=”Can the carousel be used for indoor places?”]This depends on the height of your venue. If the height is not high, you can remove the umbrella tip of the carousel, so that it can also be placed indoors at a height of about three meters.[/toggle]
[toggle title=”How to install the carousel?”]We will send detailed instructions, basic diagrams and installation videos to guide you in installing the carousel. At the same time, provide online services for the engineer team.[/toggle]
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[tab title=”Operation & maintenance”][toggles class=”yourcustomclass”]
[toggle title=”How can I set the single running time of the carousel to be reasonable enough?”]The running time of the conventional carousel can be set. Our default factory setting is 5 minutes/time, but it is not an absolute value. During the period of low traffic, you can extend the single running time of the device, or Give the playing passengers one more experience in order to achieve the purpose of attracting other tourists.[/toggle]
[toggle title=”Is the equipment easy to operate, use and maintain?”]We have considered the convenience of use and maintenance in our design, so you don’t need to worry too much. It may be unfamiliar to you when you use it for the first time. Before you use it, please read the product manual carefully before operating and maintaining it.[/toggle]
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